Shipping Policy

Shipping Policy

Thank you for shopping at Festive Threads (coolteeclub.store). Here is our shipping information:

Processing Time

All orders are processed within 2-5 business days after payment confirmation. Orders are not processed on weekends or holidays.

Shipping Time

  • United States: 7-15 business days
  • United Kingdom: 10-20 business days
  • International: 14-30 business days

Shipping Rates

We offer FREE standard shipping on all orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us within 14 days at hello@coolteeclub.store and we will resolve the issue promptly.

Contact Us

For any shipping questions, please contact us at: hello@coolteeclub.store